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Frequently Asked Questions

Can I sponsor someone (gift match) or use The Giving Step without step count data?

Why do we (nonprofits) upload our nonprofit contacts?

Why combine step and giving goals?

How do I set my goals?

How does The Giving Step make money?
TGS is free for nonprofits. We charge a subscription fee to corporate clients and a processing percentage of the transaction to offset expenses related to providing the service.

How do I connect to Apple Health?

What personal health data does The Giving Step access?

Do I earn money using The Giving Step?

How do I support more than one charity with The Giving Step?

How do I connect to Health Connect?

How does the nonprofit receive donations from donors?

I use a wearable device (e.g. Fitbit, Apple Watch, etc.) to track my steps. How do I sync with The Giving Step?

I use a Fitness App (e.g. My Fitness Pal, Nike Run Club, MapMyFitness, etc.) to track my steps. How do I sync with The Giving Step?

Does The Giving Step share or sell my personal information?

Is The Giving Step a Fitness App?

How do I donate to my charities?

Why did I receive an invite from a Charity to download The Giving Step?

What is The Giving Step and what does it do?

How does The Giving Step use our (nonprofits) donor contact information?

How does The Giving Step use our (nonprofits) donor contact information?

How do I increase my charitable impact?

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How does The Giving Step track my steps?

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